Contact

Questions about shades, application, an order or your skin?
Write to us.
Every message is read and answered by our team.

What do you need help with?

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If not, the form is below and every message is read by our team.

Shade advice

Which shade should I choose?

CC Cream or Foundation?

 Find your shade

Order and delivery

Where is my order?

Delivery times by country

 Track my order

Returns and exchanges

Wrong shade? Return it unopened

How do I return a product?

 Start a return

Pharmacies and dermatologists

Become a partner

 orders@aspiloncosmetics.com

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Email us directly

Customer support

info@aspiloncosmetics.com

Orders, shades, returns and refunds

Pharmacies & dermatologists

orders@aspiloncosmetics.com

Partner orders and wholesale questions

Shade match

Not sure which shade?

Answer a few questions and get a CC Cream and Foundation shade to start with.

 Find your shade

Returns address

Aspilon Cosmetics, c/o ShopWeDo
Egide Walschaertsstraat 22C
2800 Mechelen, Belgium

Please email us before sending a return.

Quick answers

The questions we get most often.

 All questions
Are Aspilon products safe for sensitive skin?

Aspilon is developed with dermatology experts for sensitive and reactive skin, and both formulas are dermatologically tested. Aspilon is co-founded by Dr. Barbara Geusens (PhD, bio-engineer with more than 20 years of experience in dermatological science), who leads the scientific development.
How does order-tracking work?

Once your order has shipped, you’ll receive a shipping confirmation email with your tracking details so you can follow your order every step of the way.
Can I return or exchange an item?

You can return unopened products within 30 days of delivery. Email info@aspiloncosmetics.com with your order number to start a return. Return shipping is at your cost. Wrong shade? Return it unopened and order the other shade.